Last updated: 13 June 2026
These Terms of Service (the “Terms”) are a binding agreement between you and the entity you represent (“Customer”, “you”) and Verdikt (“we”, “us”). By creating an account, accessing the dashboard, or making a call to the API, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.
1. Definitions
“Services” means the Verdikt fraud decisioning platform, API, dashboards, SDKs and related documentation. “Decision” means a single risk evaluation returned by the API. “Customer Data” means data you submit to the Services, including transaction, device and identity signals. “Guarantee” means the optional chargeback reimbursement program described in Section 5.
2. Accounts & eligibility
You must be at least 18 years old and capable of forming a binding contract. You are responsible for safeguarding your API keys and for all activity under your account. You must notify us promptly of any unauthorised use. We may suspend access where we reasonably believe keys have been compromised.
3. Acceptable use
You agree not to, and not to permit any third party to:
- Use the Services to violate any applicable law, payment-network rule, or third-party right;
- Submit data you do not have a lawful basis to process, or that you obtained unlawfully;
- Reverse engineer, resell, or use the Services to build a competing decisioning product;
- Attempt to probe, scan, or test the vulnerability of the Services without authorisation;
- Use the Services to unlawfully discriminate against any individual or protected group.
4. Nature of decisions
The Services return a risk assessment, not a directive. Verdikt does not approve, decline, settle, or process payments. You retain sole control over, and responsibility for, the action you take on any Decision. Scores are probabilistic and provided “as is” for your independent business judgement. You are responsible for your own compliance with consumer-protection, anti-discrimination, and payment-card regulations when acting on a Decision.
5. Chargeback Guarantee
Where you subscribe to a guaranteed plan, Verdikt will reimburse you for eligible fraud-related chargebacks on transactions that received an approveverdict and were submitted in good faith with complete and accurate data, subject to the program terms in your Order Form. The Guarantee does not cover chargebacks arising from non-fraud reasons (including item-not-received where the item was delivered, buyer's remorse, merchant error, or authorisation issues), transactions where required signals were withheld or falsified, or amounts exceeding the agreed coverage caps. Reimbursement is your sole and exclusive remedy under the Guarantee.
6. Fees & payment
Fees are set out in your Order Form or on the pricing page applicable at sign-up. Usage fees are billed monthly in arrears; guarantee fees are billed as a percentage of approved volume. All fees are exclusive of taxes. Late amounts accrue interest at 1.5% per month or the maximum permitted by law. We may revise pricing on 30 days' notice effective at your next renewal.
7. Data & privacy
Each party will comply with applicable data-protection laws. We process Customer Data solely to provide and improve the Services, as described in our Privacy Policy and the Data Processing Addendum incorporated by reference. You grant us a non-exclusive licence to use Customer Data to operate the Services and to train and improve our fraud models, provided such models do not expose your raw Customer Data to other customers.
8. Intellectual property
Verdikt and its licensors retain all right, title and interest in the Services, models, and underlying technology. You retain all rights in Customer Data. No rights are granted other than as expressly set out in these Terms.
9. Confidentiality
Each party may access confidential information of the other. The receiving party will protect such information with at least the same care it uses for its own confidential information and will not disclose it except to personnel with a need to know who are bound by confidentiality obligations.
10. Warranties & disclaimers
We warrant that the Services will be provided with reasonable skill and care. EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL DETECT ALL FRAUD OR THAT DECISIONS WILL BE ERROR-FREE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. EXCEPT FOR AMOUNTS PAYABLE UNDER THE GUARANTEE, EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Term & termination
These Terms continue until terminated. Either party may terminate for material breach not cured within 30 days of notice. Upon termination, your right to access the Services ends and we will, on request, delete or return Customer Data in accordance with the Privacy Policy, subject to retention required by law.
13. Governing law
These Terms are governed by the laws of the British Virgin Islands, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of the British Virgin Islands.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or in-product at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
15. Contact
Questions about these Terms can be sent to legal@verdiktt.com.