Customers

Results, not promises.

E-commerce brands, platforms and travel companies run Verdikt inline at checkout. Here is what changed for them.

NOVASTOREConsumer electronics retailer
+11.2%approval rate
-78%fraud chargebacks
6 wkspayback period
We were declining one in eight orders to keep fraud under control. Verdikt let us flip that: approvals went up, chargebacks went down, and the risk team finally works on strategy instead of queues.

Elena Marsh · VP Payments, NOVASTORE

NOVASTORE processes over two million orders a year across the US and EU. Card testing rings were hammering their gift card and high-end audio categories, and a blunt rules engine was declining legitimate customers to compensate. After replaying 90 days of historical traffic through Verdikt, they switched their decisioning inline and moved to the guaranteed plan in the second month.

TopnoteCreator subscription platform
-92%trial abuse
+4.1%net revenue
38msmedian decision
Trial abuse was our silent tax. Verdikt's graph linked thousands of throwaway accounts back to a few hundred abusers. We blocked the ring, not the customers.

Daniel Reyes · Head of Risk, Topnote

Topnote's freemium funnel was being farmed by serial trial abusers rotating emails, cards and devices. Verdikt's identity graph connected the accounts across signals no single rule could see, cutting promo abuse by 92% in the first quarter without adding a single step to signup.

VAULT 77Global travel marketplace
-64%manual reviews
99.99%decision uptime
$2.8Mlosses reimbursed
In travel you find out an order was fraud after the flight has departed. Moving liability to Verdikt changed the economics of our whole risk operation.

Priya Nair · Director of Trust & Safety, VAULT 77

VAULT 77 sells last-minute travel inventory where fulfilment is instant and disputes arrive weeks later. Verdikt's booking-velocity and lead-time models now score every reservation before confirmation, and the chargeback guarantee moved residual fraud losses off their balance sheet entirely.

Your traffic. Our models. Real numbers.

Send us 90 days of historical orders and we will show you the approval uplift and prevented chargebacks before you sign anything.