“We were declining one in eight orders to keep fraud under control. Verdikt let us flip that: approvals went up, chargebacks went down, and the risk team finally works on strategy instead of queues.”
Elena Marsh · VP Payments, NOVASTORE
NOVASTORE processes over two million orders a year across the US and EU. Card testing rings were hammering their gift card and high-end audio categories, and a blunt rules engine was declining legitimate customers to compensate. After replaying 90 days of historical traffic through Verdikt, they switched their decisioning inline and moved to the guaranteed plan in the second month.